TalentGro Global

Privacy Policy

Effective Date: 1st January, 2024

Information We Collect

TalentGro Global collects information to provide and improve our services. We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, educational qualifications, and professional details provided during registration or service enrollment.
  • Usage Data: Information about how you interact with our Platform, including pages visited, features used, session duration, and device information.
  • Assessment Data: Responses to career assessments, aptitude tests, and other evaluation tools used as part of our services.
  • Payment Information: Transaction details processed through our payment gateway (Razorpay). We do not store your card details directly.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our career counselling, training, and internship services.
  • To generate personalised AI-powered career assessment reports.
  • To communicate with you about your account, services, and updates.
  • To process payments and manage your subscriptions or enrollments.
  • To analyse usage patterns and improve the Platform experience.
  • To comply with legal obligations and enforce our Terms and Conditions.

Information Sharing and Disclosure

TalentGro Global does not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our Platform (e.g., payment processing, email delivery, analytics).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Consent: With your explicit consent for any other purpose.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account data is retained for the duration of your active account plus 3 years after account closure. Assessment data and career reports are retained for 5 years to allow users to access historical results. Payment records are retained as required by applicable tax and financial regulations.

Data Security

TalentGro Global implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of data on protected servers.
  • Regular security audits and vulnerability assessments.
  • Access controls limiting data access to authorised personnel only.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your information for specific purposes.

To exercise any of these rights, please contact us at Contact@talentgroglobal.com.

Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

  • Essential Cookies: Required for the Platform to function properly.
  • Analytics Cookies: Help us understand how visitors interact with the Platform.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

Third-Party Links and Services

Our Platform may contain links to third-party websites and services. TalentGro Global is not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party services you access through our Platform. Our integration with services like Razorpay for payments and Google Analytics for usage tracking is governed by their respective privacy policies.

Children's Privacy

TalentGro Global provides services to students of various age groups, including minors. For users under the age of 18, we require parental or guardian consent before collecting personal information.

Our school programs (Class 3-12) are conducted with the knowledge and consent of the educational institution and, where applicable, parents or guardians. We take additional care to protect the privacy of minor users.

Changes to This Policy

TalentGro Global reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on the Platform and updating the effective date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: Contact@talentgroglobal.com
  • Phone: +91 98888 77722
  • Address: TalentGro Global Private Limited, Mohali, Punjab, India

Our Data Protection Officer can be reached at the above email address for any privacy-related inquiries.